03.10.2024 BLOG

Protect your Business Mobile Devices with Active Care

Worldwide device cover for theft, loss and accidental damage

Whatever mobile phone you have, for most of us this device has become important, even essential in our everyday lives. It’s only when our phone breaks down, gets accidentally smashed, lost or stolen do we realise how much we rely on them and how important it is to be able to repair or replace it quickly. That’s where Active Care comes in. Our service offers complete peace of mind that should the worst happen, we’ll get you back to where you were before the issue arose, fast, so you won’t be without your device for long.

Before we share some reasons on why Active Care could be important for you and your business, here are some reasons why this could be an essential decision for you in 2024.

Broken phone, Active Care

The Landscape of Mobile Phone Theft

It’s official – mobile phone theft is on the rise across the UK, with figures fast approaching a five-year high. There was a total of 196,000 thefts across England and Wales in the year to March 2023. In fact, a mobile device is stolen every six minutes in London alone.

Sadly, many people are having their phones people or bags grabbed from them on the streets, with policing intelligence suggesting that this is being driven by increased demand for second-hand smartphones, both in the UK and overseas. Personal robbery can be traumatic for victims and sadly, criminals often target some of the most vulnerable in society, such as children and young people.

With new phones coming to market and young people going back to school and university, many of us will have a new phone in our hands at this time of year. These figures are troubling, and the government is determined to do whatever’s necessary to protect people entitled to walk the streets without the threat of robbery.

With Active Care, if your business phone is lost, stolen or broken, we aim to get a replacement to you anywhere in the UK either same day or next day.

Rising Costs of Repairs

As smartphone technology advances, so does the complexity and cost of repairs. Replacing a shattered screen or fixing internal damage can be expensive, especially for high-end models. For instance, repairing the latest iPhone or Samsung Galaxy can cost hundreds of pounds. Without Active Care cover, these out-of-pocket expenses could be a financial cost you didn’t expect.

5 Key Reasons to Choose Active Care

  1. Peace of Mind: One of the most significant benefits of Active Care is peace of mind. Knowing that you are protected against hefty repair costs or the expense of replacing a lost or stolen phone allows you to use your device freely without constant worry about potential mishaps.
  2. Fast Repairs and Replacements: we provide a swift repair and replacement service, minimizing the time you are without your device. This quick turnaround is crucial, where being disconnected even for a short period can be inconvenient and stressful.
  3. Worldwide Cover: Wherever you are in the world, we have you covered for loss, theft and device damage.
  4. 4. Value for Money: While there is a cost associated with mobile phone insurance, it is often a fraction of the potential expenses you might face without it. Given the high repair costs and the frequency of accidental damage, insurance offers significant value for money.
  5. Personal service: All our business customers are looked after by a dedicated, knowledgeable and friendly team. That means you won’t be left on hold for ages trying to reach a support member. We answer 98% of all incoming calls within 7 seven seconds and answer our support tickets in under 45 minutes. When it comes to your delivery of your new device, you can have the replacement phone delivered to you anywhere, not just your billing address.
Conclusion

Active Care is not just a luxury but a necessity. Our growing dependence on these devices, coupled with the increasing costs of repairs and replacements, active care an essential investment. It provides financial protection, peace of mind, and ensures that you remain connected in a world where your smartphone is your lifeline.

Don’t wait for an accident to happen; secure your device with Active Care and enjoy the confidence that comes with comprehensive protection.

Talk to one of our team

Find out more about Active Care

If you are in need of a new handset then head over to our online store where you can but one of our pre-loved devices:

Active Digital Store

Let’s talk. 01892 835522

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