20.03.2025 NEWS

8 Advantages of a VoIP Solution

VoIP Advantages

Being VoIP providers, we at Active Digital have created a detailed guide outlining the many advantages of VoIP technology. From cost savings and flexibility to enhanced scalability and advanced call features, our guide explores how VoIP can transform the way businesses communicate, making operations more efficient and future-ready.

  • Lower costs
  • Increased accessibility
  • Complete portability
  • Higher scalability
  • Advanced features for small and large teams
  • Clearer voice quality
  • Supports multitasking
  • More flexibility with softphones

Lower costs

The bottom line is vital for every business, large or small. So, you have to consider every cost-saving opportunity. One way companies can realise significant cost savings is by adopting a VoIP phone system.

Consider this:

On average, a landline phone system ISDN costs businesses £50 per line each month. This rate comprises local (and sometimes domestic) calls only. VoIP plans, in contrast, are available for less than £20 per line.

That’s right. Going by these figures means VoIP can lower your phone bill by more than half of what it is right now.

It’s important to note that a shift to VoIP is not a guarantee that your phone expenses will plummet. Businesses differ, and so do their needs.

But what you can be sure about is that switching to VoIP will bring about considerable cost savings. Cost savings in VoIP come in two ways: direct and indirect.

Direct cost savings

When it comes to traditional phone service, a business incurs massive initial costs. Especially in the name of business phones and PBX hardware.

PBX costs

A PBX (private branch exchange) is an on-premise physical piece of hardware. It connects many landline phones in an office and can cost a huge sum of money. We are talking tens of thousands of pounds — an amount you can amortise over several years.

You may argue that analogue phones cost about the same as IP phones. The exact price will differ based on the desired features.

But onsite PBX installations are a costly capital undertaking. So even a small business with a handful of employees needs to invest in physical hardware.

VoIP networks do away with this need for extra hardware since a broadband connection powers the service.To ease the transition in their phone system upgrades, such organizations could use a Session Initiated Protocol, known as SIP Trunking. A SIP Trunk acts as a digital pathway for your voice services while maintaining existing phone hardware in your office.

VoIP

The key benefits of SIP Trunking include lower costs, easier to manage, and you can activate service instantly. Technology leaders use a SIP trunking provider for adding new voice capabilities to an existing phone system.

Copper wiring charges

Broadband connections also do away with the extra wiring because VoIP networks allow both voice and data on the same channel. In IT and telecom circles, the correct word for this is full-duplex. It’s the ability to send and receive voice and data concurrently. Most VoIP desk phones need only one Ethernet to be connected to it.

Power over Ethernet (PoE) enables offices to be more modular with their office staff. Additionally, those offices won’t need to make changes to the building’s electrical wiring.

Going completely wireless? Professional VoIP service is also available as an app on your computer or smartphone. This flexibility is a big win for entrepreneurs and enterprises alike.

Calling expenses

Direct costs also come in the form of the cost of calling. Calls are cheaper compared to the Public Switched Telephone Network (PSTN) or the traditional circuit-switched telephone network by a stretch.

A large part of this has to do with the drastic fall in data carriage costs. Initially, data was priced out of the reach of most small businesses.

Even for large organisations, users had to contend with capping on enterprise internet bandwidth and broadband. Today, however, internet speeds have improved while data costs have correspondingly taken a nosedive.
Statistics reveal that small businesses using VoIP can reduce their company’s phone bill by up to 60%. They can also save up to 90% on international calls.

That’s a substantial number we are talking about in any given year.

Traditional phone service costs approximately twice as much in comparison. VoIP offers a significant benefit for businesses that operate globally.

Recurring expenses

A VoIP service also enables businesses to cut other ongoing expenses such as taxes, repair, and maintenance fees. VoIP providers usually roll these costs into subscription plans

All these costs, combined, make VoIP service an appealing proposition for growing startups and SMBs.

Indirect cost savings

Indirect savings are more difficult to quantify, but that doesn’t make them any less critical for your business. Below are some of the most common areas where organizations save money long-term.

Savings with remote work

Switching to VoIP lets employees stay connected to the corporate phone system while working remotely. This is thanks to the long list of VoIP phone features like call waiting, auto-attendant, instant video calling, conference calling, and others not provided by traditional phones.

Studies show that this not only can increase employee productivity, but it can also cut down on utilities and office space.

To transform you business with a new phone line solution why not speak to our digital experts to get a quote today?

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