Our Story

We were never built to be a typical telecoms provider. From day one, our focus has been on people, service and solving real business challenges through technology. Over 30 years later, that same belief still guides how we work – helping organisations build stronger, more resilient digital infrastructure that supports their teams, protects their operations and gives them confidence to move forward.

A partner, not a provider

Founded in the mid-1990s by brother and sister Richard Groves and Jo Wimble-Groves, the business began with just £300 and a clear determination to build something different. They started young, learning quickly that businesses did not just need mobile contracts. They needed guidance, reliability and someone who would take responsibility when things mattered.

That belief still shapes how we work today.

More than 30 years on, Active Digital has evolved into a consultative digital infrastructure partner. We support organisations across the UK and internationally, helping them design, deliver and manage the technology that keeps their business running.

From local firms to global brands, our role remains consistent.
Understand first. Design properly. Deliver reliably.

Built on relationships, not transactions

Our growth has come from long-term partnerships, not short-term sales.

Some of our earliest clients are still with us today. That continuity reflects how we work. We stay close to our clients, understand how their needs change and adapt their infrastructure over time.

We do not begin with products or pricing. We begin with questions:

  • How does your business operate day to day?
  • Where does connectivity fail or slow you down?
  • What risks exist across your users, devices and data?
  • What needs to scale as your organisation grows?

From mobile to full digital infrastructure

We started with mobile because that was where businesses needed support. As technology evolved, so did we.

Today, our strength is in building and managing complete digital environments that go far beyond a single service:

  • Ethernet and leased lines that provide stable, high-performance connectivity
  • IoT and multi-network solutions that keep operations running across locations and devices
  • Unified communications that support hybrid and flexible working
  • Cyber security and endpoint management that protect users, data and devices
  • Mobile estate management delivered with full visibility and control

Service that is measured, not claimed

Service is often talked about. We prefer to evidence it.
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Client retention

These are not aspirations. They reflect how we operate every day.

Whether supporting a single user or delivering a £250K plus infrastructure project, our focus is consistency, accountability and clear communication.

Customer testimonials

A family business with a long-term view

Being family-founded still shapes the business today.

It influences how we treat clients, how we support our team and how we make decisions. We take a long-term view, prioritising relationships over quick wins and ensuring that what we deliver continues to perform over time.

Clients value that consistency. It is one of the reasons much of our growth has come through recommendation.

Our awards

People still matter

Technology continues to move quickly. AI, automation and cloud platforms are now central to how organisations operate. But the need for human support has not gone away.

Our clients still want to speak to someone who understands their business and takes ownership of the outcome. That is why our team remains central to everything we do.

Experienced, approachable and accountable, they are trusted by clients to manage critical parts of their infrastructure.

Our team

Responsible technology

As digital infrastructure expands, so does its environmental impact. We build responsibility into how we operate and how we support our clients:

Our work supports:

  • Secure device recycling with certified data wiping
  • Technology donations that support young people and communities
  • Pre-loved device programmes that extend lifecycle value
  • A clear commitment to our Road to Net Zero
We focus on the detail that affects day-to-day performance, not just headline pricing.
More on sustainability

Experiences that bring clients together

Relationships are not built through technology alone.

We create opportunities for clients to connect, learn and experience something different. From industry events and technology sessions to hosted hospitality and networking, these moments are part of how we build long-term partnerships.

Events and experiences

Explore more about Active Digital

Active Digital has grown by staying consistent in one area.
Putting the client first and building the right technology around them.

That is how we started.
It is how we continue.

Our Team

The people behind the service.

Sustainability

Our approach to responsible technology.

Awards & Partners

The relationships that strengthen our delivery.

Events & Experiences

Where clients connect beyond the day to day.

Testimonials

What our clients say about working with us.

O2 Partner

Our long-standing relationship and what it means for you.

Meet Our Ambassadors

Steve Backley OBE

Olympian & Keynote Speaker

Former javelin world record holder, three-time Olympic medallist and one of Britain’s most successful field athletes.

Richard Wigglesworth

Professional Rugby Player & Coach

Former England scrum-half, seven-time Premiership winner and record Premiership appearance holder, now coaching at international level.

Jade Jones OBE

GB Taekwondo Olympian. Now Boxer

Double Olympic taekwondo gold medallist and Team GB athlete, known for winning gold at London 2012 and Rio 2016.

Eboni Usoro-Brown

England & Bath Netball Player

Commonwealth Games gold medallist, former England Roses defender and Honorary President of England Netball.

Bianca Walkden

GB Taekwondo Athlete

Two-time Olympic taekwondo bronze medallist, three-time World Champion and one of Britain’s leading heavyweight fighters.

Jodie Kidd MBE

Supermodel, Athlete and TV Personality

International model, racing driver and television presenter, known for turning a high-profile fashion career into success in motorsport and business.

Lutalo Muhammad

GB Taekwondo Athlete

Double Olympic taekwondo medallist, European Champion and one of the most successful male athletes in British taekwondo history.

Dean Macey

Elite Level Athlete

Commonwealth decathlon champion, two-time World Championship medallist and one of Britain’s most recognised multi-event athletes.

Practical updates and guidance from across digital infrastructure.

News and insights

We share insight on the topics that affect operational performance, including connectivity, IoT, cyber security, mobile estate management, compliance, AI and responsible technology.

Speak to our team

Are you reviewing your setup, planning for growth or trying to reduce complexity?